Conversational AI
Chatbots, agents, and copilots that actually understand context. Multi-turn dialog, tool use, memory, and the guardrails that keep responses on-brand.
Agents · RAG chat · CopilotsAI app development that reaches production rather than stopping at demos. The work covers conversational agents and LLM integration, retrieval-augmented generation, vector search, computer vision, and custom model training and fine-tuning. Evaluation harnesses and monitoring are wired in from the first commit so the system holds at real traffic.
Conversational AI, LLM integration, vector search, and custom models. Built end-to-end and operated like the production systems they actually are, not the demos most agencies stop at.
Six AI capabilities we build into production systems: conversational AI and agents, LLM integration with evaluation harnesses, vector search and RAG, computer vision, custom model training and fine-tuning, and intelligent automation. Each capability is delivered end-to-end — architecture through deployment, monitoring, and iteration on real user data.
Six capabilities we ship into production systems, each picked up end-to-end from architecture through deployment and operation.
Chatbots, agents, and copilots that actually understand context. Multi-turn dialog, tool use, memory, and the guardrails that keep responses on-brand.
Agents · RAG chat · CopilotsOpenAI, Anthropic, Mistral, or your own. Prompt engineering, evaluation harnesses, and the integration layer that connects models to real product flows.
OpenAI · Claude · Open weightsSemantic search over your documents. Retrieval-augmented generation that answers from your real data, not the model's training set.
Embeddings · Pinecone · pgvectorImage analysis, object detection, classification, OCR. From medical imaging to retail product recognition, built on transfer-learned CNN architectures.
CNNs · VGG16 · ResNet · OCRTransfer learning, fine-tuning, and bespoke architectures when an off-the-shelf model doesn't fit. We train, evaluate, and deploy.
Fine-tuning · Transfer learningAI-driven workflows that learn from feedback. Process automation that adapts to edge cases instead of breaking on them.
Workflows · Decisions · Feedback loopsA six-phase AI delivery pipeline: discovery and feature scoping, data preparation and knowledge base, prompt engineering and LLM integration, backend and API integration, testing and quality assurance, and deployment with post-launch optimisation. Each phase is scoped on actual constraints, and a production AI MVP typically reaches users in six to ten weeks.
The same pipeline we run on every serious AI build, refined over a decade of shipping production systems.
We map the business problem to AI capabilities. What's actually achievable, what isn't, and what the smallest valuable shipping unit looks like.
Gathering, cleaning, and structuring the data that feeds the model. Quality here defines what's possible everywhere else.
Crafting prompts, designing system messages, choosing the right model, and wiring up evaluation harnesses for measurable iteration.
Wiring the AI into your existing systems: APIs, databases, auth, observability. The unglamorous work that makes it actually usable.
Evaluation runs, hallucination checks, edge-case handling, and adversarial probing. AI that's been stress-tested, not just demoed.
Production deployment, monitoring, cost optimisation, and iterating against real user feedback once the system is live.
AI products shipped across six industries: healthcare and life sciences, fintech and payments, retail and e-commerce, social platforms, telecommunications, and media and entertainment. Each build is adapted to its domain's compliance, data sensitivity, and latency constraints rather than fitted with a generic template, and integrates with existing APIs, auth, and databases.
Diagnostic AI, clinician copilots, patient triage. Built for sensitive workflows with auditability baked in.
Fraud detection, KYC automation, conversational banking. Compliance-aware AI that knows when to escalate to humans.
Product search, recommendations, conversational shopping. AI that lifts conversion without spamming the catalogue.
Moderation, recommendation, content generation. AI tooling that scales with community size without breaking the vibe.
Network anomaly detection, predictive maintenance, customer service automation. AI for systems that simply cannot go down.
Personalisation, content generation, semantic media search. Tools that make creators faster without replacing them.
Free 30 minute call. We talk through the feature, the realistic constraints, and whether the build is best done with a frontier model, fine-tuning, or something simpler entirely. No pitch.